7Network Working Group                                        A. Melnikov
 
8Request for Comments: 3503                 ACI Worldwide/MessagingDirect
 
9Category: Standards Track                                     March 2003
 
12          Message Disposition Notification (MDN) profile for
 
13                Internet Message Access Protocol (IMAP)
 
17   This document specifies an Internet standards track protocol for the
 
18   Internet community, and requests discussion and suggestions for
 
19   improvements.  Please refer to the current edition of the "Internet
 
20   Official Protocol Standards" (STD 1) for the standardization state
 
21   and status of this protocol.  Distribution of this memo is unlimited.
 
25   Copyright (C) The Internet Society (2003).  All Rights Reserved.
 
29   The Message Disposition Notification (MDN) facility defined in RFC
 
30   2298 provides a means by which a message can request that message
 
31   processing by the recipient be acknowledged as well as a format to be
 
32   used for such acknowledgements.  However, it doesn't describe how
 
33   multiple Mail User Agents (MUAs) should handle the generation of MDNs
 
34   in an Internet Message Access Protocol (IMAP4) environment.
 
36   This document describes how to handle MDNs in such an environment and
 
37   provides guidelines for implementers of IMAP4 that want to add MDN
 
38   support to their products.
 
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65   1.  Conventions Used in this Document.............................  2
 
66   2.  Introduction and Overview.....................................  2
 
67   3.  Client behavior...............................................  3
 
68       3.1. Client behavior when receiving a message.................  5
 
69       3.2. Client behavior when copying a message...................  5
 
70       3.3. Client behavior when sending a message...................  5
 
71       3.4. Client behavior when saving a temporary message..........  5
 
72   4.  Server behavior...............................................  5
 
73       4.1. Server that supports arbitrary keywords..................  5
 
74       4.2. Server that supports only $MDNSent keyword...............  5
 
75       4.3. Interaction with IMAP ACL extension......................  6
 
76   5.  Examples......................................................  6
 
77   6.  Security Considerations.......................................  7
 
78   7.  Formal Syntax.................................................  7
 
79   8.  Acknowledgments...............................................  7
 
80   9.  Normative References..........................................  8
 
81   10. Author's Address..............................................  8
 
82   11. Full Copyright Statement......................................  9
 
841.  Conventions Used in this Document
 
86   "C:" and "S:" in examples show lines sent by the client and server
 
89   The keywords "MUST", "MUST NOT", "SHOULD", "SHOULD NOT", and "MAY" in
 
90   this document when typed in uppercase are to be interpreted as
 
91   defined in "Key words for use in RFCs to Indicate Requirement Levels"
 
942.  Introduction and Overview
 
96   This memo defines an additional [IMAP4] mailbox keyword that allows
 
97   multiple Mail User Agents (MUAs) to know if a requested receipt
 
98   notification was sent.
 
100   Message Disposition Notification [MDN] does not require any special
 
101   support of IMAP in the case where a user has access to the mailstore
 
102   from only one computer and is using a single MUA.  In this case, the
 
103   MUA behaves as described in [MDN], i.e., the MUA performs automatic
 
104   processing and generates corresponding MDNs, it performs requested
 
105   action and, with the user's permission, sends appropriate MDNs.  The
 
106   MUA will not send MDN twice because the MUA keeps track of sent
 
107   notifications in a local configuration.  However, that does not work
 
108   when IMAP is used to access the same mailstore from different
 
109   locations or is using different MUAs.
 
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119   This document defines a new special purpose mailbox keyword $MDNSent
 
120   that must be used by MUAs.  It does not define any new command or
 
121   response for IMAP, but describes a technique that MUAs should use to
 
122   achieve interoperability.
 
124   When a client opens a mailbox for the first time, it verifies that
 
125   the server is capable of storing the $MDNSent keyword by examining
 
126   the PERMANENTFLAGS response code.  In order to support MDN in IMAP, a
 
127   server MUST support either the $MDNSent keyword, or arbitrary message
 
132   The use of IMAP requires few additional steps in mail processing on
 
133   the client side.  The following timeline modifies the timeline found
 
134   in Section 4 of [MDN].
 
136   -- User composes message.
 
138   -- User tells MUA to send message.
 
140   -- MUA passes message to MSA (original recipient information passed
 
141      along).  MUA [optionally] saves message to a folder for sent mail
 
142      with $MDNSent flag set.
 
144   -- MSA sends message to MTA.
 
146   -- Final MTA receives message.
 
148   -- Final MTA delivers message to MUA (possibly generating DSN).
 
150   -- MUA logs into IMAP server, opens mailbox, verifies if mailbox can
 
151      store $MDNSent keyword by examining PERMANENTFLAGS response.
 
153   -- MUA performs automatic processing and generates corresponding MDNs
 
154      ("dispatched", "processed", "deleted", "denied" or "failed"
 
155      disposition type with "automatic-action" and "MDN-sent-
 
156      automatically" disposition modes) for messages that do not have
 
157      $MDNSent keyword, or \Draft flag set. (*)
 
159   -- MUA sets the $MDNSent keyword for every message that required an
 
160      automatic MDN to be sent, whether or not the MDN was sent.
 
162   -- MUA displays a list of messages to user.
 
164   -- User selects a message and requests that some action be performed
 
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175   -- MUA performs requested action and, with user's permission, sends
 
176      appropriate MDN ("displayed", "dispatched", "processed",
 
177      "deleted", "denied" or "failed" disposition type with "manual-
 
178      action" and "MDN-sent-manually" or "MDN-sent-automatically"
 
179      disposition mode).  If the generated MDN is saved to a mailbox
 
180      with the APPEND command, the client MUST specify the $MDNSent
 
181      keyword in the APPEND.
 
183   -- MUA sets the $MDNSent keyword for all messages for which the user
 
184      confirmed the dispatching of disposition (or was explicitly
 
185      prohibited to do so).
 
187   -- User possibly performs other actions on message, but no further
 
190   (*) Note: MUA MUST NOT use \Recent flag as an indicator that it
 
191       should send MDN, because according to [IMAP4], "If multiple
 
192       connections have the same mailbox selected simultaneously, it is
 
193       undefined which of these connections will see newly-arrived
 
194       messages with \Recent set and which will see it without \Recent
 
195       set".  Thus, using \Recent as an indicator will cause
 
196       unpredictable client behavior with different IMAP4 servers.
 
197       However, the client MAY use \Seen flag as one of the indicators
 
198       that MDN must not be sent.  The client MUST NOT use any other
 
199       standard flags, like \Draft or \Answered, to indicate that MDN
 
200       was previously sent, because they have different well known
 
201       meaning.  In any case, in the presence of the $MDNSent keyword,
 
202       the client MUST ignore all other flags or keywords for the
 
203       purpose of generating an MDN and MUST NOT send the MDN.
 
205   When the client opens a mailbox for the first time, it must verify
 
206   that the server supports the $MDNSent keyword, or arbitrary message
 
207   keywords by examining PERMANENTFLAGS response code.
 
209   The client MUST NOT try to set the $MDNSent keyword if the server is
 
210   incapable of storing it permanently.
 
212   The client MUST be prepared to receive NO from the server as the
 
213   result of STORE $MDNSent when the server advertises the support of
 
214   storing arbitrary keywords, because the server may limit the number
 
215   of message keywords it can store in a particular mailbox.  A client
 
216   SHOULD NOT send MDN if it fails to store the $MDNSent keyword.
 
218   Once the $MDNSent keyword is set, it MUST NOT be unset by a client.
 
219   The client MAY set the $MDNSent keyword when a user denies sending
 
220   the notification.  This prohibits all other MUAs from sending MDN for
 
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2313.1.  Client behavior when receiving a message
 
233   The client MUST NOT send MDN if a message has the $MDNSent keyword
 
234   set.  It also MUST NOT send MDN if a message has \Draft flag, because
 
235   some clients use this flag to mark a message as incomplete.
 
237   See the timeline in section 3 for details on client behavior when
 
2403.2.  Client behavior when copying a message
 
242   The client SHOULD verify that $MDNSent is preserved on a COPY
 
243   operation.  Furthermore, when a message is copied between servers
 
244   with the APPEND command, the client MUST set the $MDNSent keyword
 
2473.3.  Client behavior when sending a message
 
249   When saving a sent message to any folder, the client MUST set the
 
250   $MDNSent keyword to prevent another client from sending MDN for the
 
2533.4.  Client behavior when saving a temporary message
 
255   When saving an unfinished message to any folder client MUST set
 
256   $MDNSent keyword to prevent another client from sending MDN for the
 
261   Server implementors that want to follow this specification must
 
262   insure that their server complies with either section 4.1 or section
 
263   4.2.  If the server also supports the IMAP [ACL] extension, it MUST
 
264   also comply with the section 4.3.
 
2664.1.  Server that supports arbitrary keywords
 
268   No changes are required from the server to make it compatible with
 
269   the extension described in this document if it supports arbitrary
 
2724.2.  Server that supports only $MDNSent keyword
 
274   Servers that support only the $MDNSent keyword MUST preserve it on
 
275   the COPY operation.  It is also expected that a server that supports
 
276   SEARCH <flag> will also support the SEARCH KEYWORD $MDNSent.
 
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2874.3.  Interaction with IMAP ACL extension
 
289   Any server that conforms to either 4.1 or 4.2 and also supports the
 
290   IMAP [ACL] extension, SHOULD preserve the $MDNSent keyword on COPY
 
291   even if the client does not have 'w' right.  This will prevent the
 
292   generation of a duplicated MDN for the same message.  Note that the
 
293   server MUST still check if the client has rights to perform the COPY
 
294   operation on a message according to [ACL].
 
298   1) MUA opens mailbox for the first time.
 
300   a) The server supports storing of arbitrary keywords
 
303   S: * FLAGS (\Flagged \Draft \Deleted \Seen)
 
304   S: * OK [PERMANENTFLAGS (\Flagged \Draft \Deleted \Seen \*)]
 
307   S: * OK [UIDVALIDITY 894294713]
 
308   S: a100 OK [READ-WRITE] Completed
 
310   b) The server supports storing of the $MDNSent keyword
 
313   S: * FLAGS (\Flagged \Draft \Deleted \Seen $MDNSent)
 
314   S: * OK [PERMANENTFLAGS (\Flagged \Draft \Deleted \Seen $MDNSent)]
 
317   S: * OK [UIDVALIDITY 894294713]
 
318   S: a100 OK [READ-WRITE] Completed
 
320   2) The MUA successfully sets the $MDNSent keyword
 
322   C: a200 STORE 4 +FLAGS ($MDNSent)
 
323   S: * 4 FETCH (FLAGS (\Flagged \Seen $MDNSent))
 
324   S: * FLAGS ($MDNSent \Flagged \Deleted \Draft \Seen)
 
325   S: * OK [PERMANENTFLAGS ($MDNSent \Flagged \Deleted \Draft \Seen \*)]
 
326   S: a200 OK STORE completed
 
328   3) The server refuses to store the $MDNSent keyword
 
330   C: a200 STORE 4 +FLAGS ($MDNSent)
 
331   S: a200 NO STORE failed : no space left to store $MDNSent keyword
 
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343   4) All clients and servers MUST treat the $MDNSent keyword as case
 
344   insensitive in all operations, as stated in [IMAP].
 
346   C: a300 FETCH 1:* FLAGS
 
347   S: * 1 FETCH (FLAGS (\Seen))
 
348   S: * 2 FETCH (FLAGS (\Answered \Seen $MdnSENt))
 
349   S: * 3 FETCH (FLAGS ())
 
350   S: * 4 FETCH (FLAGS (\Flagged \Seen $MdnSENT))
 
351   S: * 5 FETCH (FLAGS ($MDNSent))
 
352   S: * 6 FETCH (FLAGS (\Recent))
 
353   S: a300 OK FETCH completed
 
354   C: a400 SEARCH KEYWORDS $mdnsent
 
356   S: a400 OK SEARCH completed
 
3586.  Security Considerations
 
360   There are no known security issues with this extension, not found in
 
361   [MDN] and/or [IMAP4].
 
363   Section 4.3 changes ACL checking requirements on an IMAP server that
 
364   implements IMAP [ACL] extension.
 
368   The following syntax specification uses the augmented Backus-Naur
 
369   Form (BNF) notation as specified in [RFC-822], as modified by
 
370   [IMAP4].  Non-terminals referenced, but not defined below, are as
 
373   Except as noted otherwise, all alphabetic characters are case-
 
374   insensitive.  The use of upper or lower case characters to define
 
375   token strings is for editorial clarity only.  Implementations MUST
 
376   accept these strings in a case-insensitive fashion.
 
378   flag_keyword    ::= "$MDNSent" / other_keywords
 
380   other_keywords  ::= atom
 
384   This document is the product of discussions that took place on the
 
385   IMAP mailing list.  Special gratitude to Cyrus Daboo and Randall
 
386   Gellens for reviewing the document.
 
388   Thank you to my father who as he has helped to make me what I am.  I
 
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3999.  Normative References
 
401   [KEYWORDS] Bradner, S., "Key words for use in RFCs to Indicate
 
402              Requirement Levels", BCP 14, RFC 2119, March 1997.
 
404   [MDN]      Fajman, R., "An Extensible Message Format for Message
 
405              Disposition Notifications", RFC 2298, March 1998.
 
407   [IMAP4]    Crispin, M., "Internet Message Access Protocol - Version
 
408              4rev1", RFC 3501, March 2003.
 
410   [ACL]      Myers, J., "IMAP4 ACL extension", RFC 2086, January 1997.
 
415   ACI Worldwide/MessagingDirect
 
417   Watford, Hertfordshire
 
418   United Kingdom, WD17 1FQ
 
420   Phone: +44 1923 81 2877
 
421   EMail: mel@messagingdirect.com
 
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45511.  Full Copyright Statement
 
457   Copyright (C) The Internet Society (2003).  All Rights Reserved.
 
459   This document and translations of it may be copied and furnished to
 
460   others, and derivative works that comment on or otherwise explain it
 
461   or assist in its implementation may be prepared, copied, published
 
462   and distributed, in whole or in part, without restriction of any
 
463   kind, provided that the above copyright notice and this paragraph are
 
464   included on all such copies and derivative works.  However, this
 
465   document itself may not be modified in any way, such as by removing
 
466   the copyright notice or references to the Internet Society or other
 
467   Internet organizations, except as needed for the purpose of
 
468   developing Internet standards in which case the procedures for
 
469   copyrights defined in the Internet Standards process must be
 
470   followed, or as required to translate it into languages other than
 
473   The limited permissions granted above are perpetual and will not be
 
474   revoked by the Internet Society or its successors or assigns.
 
476   This document and the information contained herein is provided on an
 
477   "AS IS" basis and THE INTERNET SOCIETY AND THE INTERNET ENGINEERING
 
478   TASK FORCE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
 
479   BUT NOT LIMITED TO ANY WARRANTY THAT THE USE OF THE INFORMATION
 
480   HEREIN WILL NOT INFRINGE ANY RIGHTS OR ANY IMPLIED WARRANTIES OF
 
481   MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
 
485   Funding for the RFC Editor function is currently provided by the
 
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